How can we help you?

We recommend using our detailed size guide to find your perfect fit. You can find size charts on each product page or in our Sizing Help section. If you're between sizes, we generally recommend sizing up for a more comfortable fit.

Shipping times vary depending on your location and the shipping method selected at checkout:

• Standard Shipping: 7-15 business days
• Express Shipping: 3-7 business days

Please note that these are estimates and delivery times may vary during peak seasons or due to customs processing.

You can track your order by:

1. Clicking on the tracking link in your shipping confirmation email
2. Visiting our "Track Order" page and entering your order number and email
3. Logging into your AokLok account and viewing your order history

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and with all original tags attached. Certain items like underwear, swimwear, and face masks cannot be returned for hygiene reasons.

To initiate a return, please visit our Returns page or contact our customer service team.

Yes! We ship to most countries worldwide. Shipping rates and delivery times vary by location. Import duties and taxes may apply for international orders and are the responsibility of the customer.